Doesn't Recommend

grace79

Joined 2 years ago

Not what I ordered. I am now a FORMER customer of Broadway Florist. I had a terrible experience with funeral flowers. Funny thing is I met the owner the day I placed my order, she introduced her self and said if I wasn't completly happy with the arrangement then she would personaly take care of it. Hmm. I though this was an akward thing to say but went on my way expecting to see a beautiful display at my good friends funeral. What I got was completly opposite of what I ordered. I was embarrassed to say the least. Theres nothing to be done about it now, funeral is over, my friend has been laid to rest and I got an awful last memory of a wonderful person. I guess I shouldn't be suprised though... Who in the world would give their business a 5 star "review" that disrespects a customer? Wether or not she was a "crazy customer" or not you should NEVER speak about it on the internet for everyone else to read.

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moore florist

Joined 2 years ago

Crazy Customer. What is it with this weather. We just had a customer named Lea, that custom ordered a corsage for her young child. We've already fulfilled 34 other orders. This lady, wanted us to forget the price agreed and charge what Sam's would. We asked what we could do, she wanted it for free at that point. We've been in business over 25 years and occasionally come across customers that want custom work for free, and unfortunately, Lea was one of them. She left our shop with the beautiful corsage and went to another shop that fell for her scam and gave her another corsage for free. She returned to the shop and was so out of control, we had to dial 911 to remove her. We want to thank all our customers that understand that no one can receive a custom ordered item for free. It is our goal to make every customer happy and to fulfill every order to the best of our abilities. To our business friends and vendors, we feel for you each and every time a person wants the best for nothing.