Pleasant Pools Supply, Corp.

11/04/09

not very pleasant pools

by decur

Never seen such lousy pool service on a product. Salesman promises the moon, but never comes thru. I've been waiting 16 months for a pool cover that keeps getting lost in the shipment. Will I ever see this mystery cover? The company can either pay me $1200 or install my cover. C'mon this is getting ridiculous!!!

• Pros: beautiful pool
• Cons: lousy service

04/08/08

Wrongly Named

by NancyHarvey

Pleasant Pools & Spas could not have a name that is less descriptive of the service and treatment you will receive! We had a pool built last year. The pool is beautiful, but the problems incurred during the installation were incredible. There were long delays, no communication, mis-communication and lack of follow up. The workers were not supervised or managed and we ended up doing a good portion of the supervision. It was good that we could be home during construction or I'm not sure what would have happened. We received very little instruction on pool operation, pool opening and pool closing. They failed to return phone calls and when they did return them, they were nasty and this included the two owners. I would strongly discourgae anyone from using their services. If you do use them and they promise anything outside the written contact - get it in writing becasue they will not honor any of their oral agreements.

07/25/07

Misleading Company Name

by williamwells

Careful of the misleading name....they are NOT a pool supply company. They only deal in repairs and installation of parts they sell. They refuse to sell supplies if they do not get paid to install them. Tried to buy a pump from them and I would not be allowed to install this myself. It was a replacement - easy job.