J J Kelly Bridal & Formal Wear

Doesn't Recommend

Jill245

Joined 3 years ago

Do Not go Here!!!!!!!!!!!!!!!. Don't be fooled by the website ladies!!!!!!! it seems like a high end boutique from the dress selection listed on the website but when you go into the store you realize you've been fooled. First of all it's in a shopping center next to a sporting goods store on one side and some place called Jo Jo's cafe on the next. That just screams High-end doesn't it??? The store is carpeted with a hideous blue color throughout and the walls are even painted with a similar blue color... Very out-dated. The selection of bridesmaid dreses and cocktail dresses are sparse and cheesy. Sort of reminds you of a JC Penny department store.The mother daughter duo who own the store are a nightmare. They are old and try to give you input on how to make your wedding complete, but it's not hard to see or tell that you would never want to take any advice from them on how to make your wedding any better. Trust me!

Recommends

VeryUnderstanding

Joined 4 years ago

Take it from me... Though I worked in a bridal shop, I went to check out jj kellys with a friend whom was getting married. I told her she didnt have to find her perfect dress at my shop bc I know our shop didnt have something for everyone. My first impression of jj kellys was that it was very cold; the atmosphere and sales people. You practically cant look at the dresses without a salesperson nearby. Though it is or should be a rule that a bride should never have to try a wedding dress on without assistance, jj kellys helps you so you dont see the name of the dress designer. Reason being is, if you hate their service and decide to not do business with them, you will never know who made the dress you loved. Some people are willing to sacrifice the dress for quality customer service and will find another dress comparable to the one at jj kellys rather than deal with them. At the time my friend and I went in, pictures were not allowed. Basically, you have to purchase the dress to take the picture. And that means, if your parents live out of state and you love the dress, they will have to come all that way for you to try it on. The alterations are definitely overpriced because of the overhead they have---the seamstresses they have working in the backroom. The seamstresses have to get paid, you know! So, its cheaper for you to just go to an individual seamstress to have your dress altered bc jj kellys is making money off your alterations, too, on top of the heavy markup on your designer dress. Definitely shop around before paying such a heavy price financially and emotionally with jj kellys. Some people get along with them and love their service while others hate them and have the worst experience ever with them. But the same goes for the shop I worked for and every shop out there. Also, many customers find that people whom work in bridal shops are rude, snobby, snooty...etc. It can be true, particularly with the people whom have worked the bridal industry for a long time. Some sales assocs judge you by your appearance, the car you pulled up in, the people you are with, the price range you are looking for. And this is very unfortunate and belittling to customers. JJ Kellys works on a commission basis, possibly with an hrly wage, not sure, but take that into consideration when shopping with them. Being on commission can make a sales person pounce on you like a vulture bc that's how they get their paycheck. If you go in with a low budget, you may be told outright you are in the wrong store or you will try on a dress way out of your price range and you will leave with a broken heart. Hope this helps.

Doesn't Recommend

aqua25

Joined 5 years ago

HORRIBLE!! AVOID!!. I was not greeted when i walked through the door. The staff was rude and stuck up and refused to help. The consultants are ill experienced and the owners are just as much so...so what can you expect? Completely unprofessional!!! Lazy owners, Lazy consultants!! Poor choice in dresses, store was not tidy and not welcoming...I WOULD NOT RECOMMEND THIS TO ANY BRIDE WANTING A PLEASANT BRIDAL EXPERIENCE!! STAY AWAY