J J Kelly Bridal & Formal Wear

Worst Experience. I went for an appointment yesterday, and as soon as she heard my budget, the appointment was over. She argued with me. I told her lace and A-line, she pulled mermaid and not a single thing with lace on it. After we got back to the dressing room, I saw a dress and asked her if it was out of my budget, and it was, by almost $3,000. She told me I needed to cut back on somethings in my wedding to get that dress. I told her it was not worth having a good dress if I don't have any pictures of it, and she said what's the point of having good pictures of a dress thats second best?

I left immediately. I went and bought a dress that there is no comparison for, and it was under my budget by $1000.

DO NOT WASTE YOUR TIME!…

Not worth it. I went here because I wanted a simple Nicole Miller Dress. During the appointment the lady just went through the steps and showed little interest in my appointment. I am guessing because I did not care to spend a lot of money on a dress and gave her a small budget.

She rushed me through the appointment I tried on three dresses that were pretty much the same. I wanted to try on more but she said she had nothing else in the style and budget I had given her then she told me she had another appointment and I needed to make up my mind if I wanted the dress or not.

I bought one dress because it did look really good on me and was the dress I originally wanted when I went into the shop. I have grown to dislike it because it was such an unpleasant experience.…

I would recommend to ANYONE!. I just happened to fall into this place just to look with my Aunt and cousins running some errands. I did not have an appointment and they happened to be able to fit me in. The staff was EXTREMELY accommodating and every single one of them was helpful! The woman who aided me picked up very quickly on my style and what I wanted, I believe her name is Dalhia or something. She said she had been doing this for 17 years. She stayed within my price range and steered me clear of dresses that I could fall in love with but not afford . She never pushed me to buy, and stood back when it was time for me to decide. I felt like "Pretty Woman", minus the whole hooker thing. They attended to me like a princess. I could see though how if you did not want that "attending" how it would seem like they were hovering. But, I felt like that is what a bridal assistant should do is be attentive. In wedding dress experience, you get what you pay for. Dress AND service. I feel as if I got both. I did not have my mother there and was upset that I found THE DRESS without her. But she was very understanding and even helped the situation with some champagne! And no, I just had one glass, I did not purchase my dress drunk. I don't know what all these posts are talking about, I had an EXTREMELY good experience and found my dress in just 4 dresses. I was shocked when getting on here and reading these reviews. I'm starting to wonder though if the people who did not have a good experience just didn't have the money for what they want. I guess everyone likes what they like, but I would say DON'T go here if you DON'T want to be waited on hand and foot. I would recommend this place to anyone!…

I should have looked at reviews before I made a HUGE mistake. I ordered my bridesmaid dress through JJ Kelly. My sister is getting married in just a few weeks, and my dress was ordered 5 months ago. I have called them a few times to check on the status of the dress, and to get a definitive arrival date. I have explained to them SEVERAL times that I live in Alaska, and so I need the dress as fast as possible, because it has to be shipped to me for alterations before the wedding. Every time I spoke with someone, I was promised that my dress would be delivered on June 1. I was a little surprised that I did not recieve a call from them on the 1st telling me that my dress was in, so I could have my sister pick it up, and put it in the mail for me. I gave them a call the next day to see what was going on. I was told that my dress would be in "within a few days." While it was a bit inconvenient, I didn't worry too much and figured it would be in soon. It is now nearly 2 weeks later and I have been told that it could take ANOTHER 2 weeks before my dress will arrive there. This is BEYOND unacceptable. I paid extra money so the dress would be in by June 1, and now I have to sit here and wait while they take their sweet time. After reading reviews on here, I should have just bought a plane ticket to Seattle and bought my dress there. It would have been significantly more expensive, but at least I'd have my dress.

*Update- the dress finally came in today ( 5 days after it was "overnighted") The lady at the desk was BEYOND rude to my sister, and refused to take ANYTHING off of the price of the dress. This place is RUDE, unprofessional and only care about the bottom line: their pockets.…