700 W Memorial Rd, Oklahoma City, OK | Directions 7311435.607591 -97.527123
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
Neighborhoods: Northwest Oklahoma City, Meadowcreek
I am writing to tell you how much I appreciate your receptionist, Susie. She impresses me each time I speak with her as she handles my phone call or when I happen to be in the showroom.
I again witnessed her very efficient and friendly manner while waiting on my car to be serviced on June 2nd. Another Customer, also in the waiting area, stepped into the showroom before returning to her seat. At the time, Susie was busy with another customer. I noticed how quickly Susie came to check on the woman to ask if there was anything she could do for her. It was another example of how well Susie handles her position. I believe your receptionist is a great asset to the dealership.
I just wanted to let you know that my experience at Lexus last week was exceptional. Christin Parsons was my service representative & she was exceptional. I was disappointed that they didn't find the problem with my car, exactly, but she made the experience so paltable. I left there feeling I had a new best friend.
I hope my car runs successfully and I don't have to come back, but if I do, I realize I can be helped.
My husband and I just purchased a GX460 from your dealership, and I just wanted to take the time to tell you how much of a pleasure the entire experience has been. From the first contact via the internet, to the negotiation, to the actual purchase and delivery, the process was seamless. Our sales representative, Nathan Gardner, has been stellar in all areas...very knowledgeable, accommodating, and extremely helpful, Sam Bridges, the finance representative, has been very helpful as well, ensuring all the paperwork was delivered in a timely fashion, so as to meet our delivery timeline. Even Steve, the driver, was extremely polite and courteous. I must say, this has been the best car buying experience I have ever had, and I look forward to bragging to all who admire my beautiful new car that I purchased it from Eskridge Lexus of Oklahoma City.
We just wanted to say a big thank you for an excellent car buying experience. We can't imagine any other dealer ever beating it. All of your help and patience was not un-noticed and was greatly appreciated.
I just want to tell you how much I love my new Lexus. I love the bluetooth and the Sirius radio. Rick was a great help in teaching me how to use everything!
I can say that I never received finer service from a dealership. I found your dealership via the destination assist after my service required light came up leaving ft. Smith.I called Skip about an hour out and he said he could help us. When we arrived and the car service had been written, Skip has an associated drive as to a restaurant for lunch and than pick us up after.
When we arrived back at the dealership, we had to wait only 15-20 minutes for the car to be finished and we could be back on the road.
The highlight of our 6,000 mile trip was the visit to your store and the service rendered by Skip and the rest of your staff.
Again, my thanks I look forward to many years of continued business with both Holger and Eskridge Lexus.
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