Must Be Busy.
This place is fine when there's a crowd, but when it's slow it should be avoided.
The first time I went on a Friday the food was hot and fresh. The last time I went there were only a few customers. Everything on the buffet was uniformly lukewarm and had obviously been there too long.
They did cook some shrimp especially for me that were very good. For $11.95 a plate, it should be better.