There was a small issue with a furniture piece and one of your sales manager, Mr. Steve Soltysiak handled the situation on a very professional manner. I was a little disappointing with the situation and had a sour taste but thanks to Mr. Soltysiak and the way he handled the situation I am still a very loyal buyer to Mathis Brothers. I know I may not be a gigantic buyer but we have purchased lots of furniture from you. Thank You!
There are so many things that I love about Mathis Brothers, like the amazing furniture selections, trusted long standing company, but the main reason is, I can come there and just look around!! As I come in a sales person greets me, ask a few questions, then it is Really Okay with them it I say "Im just looking" LOVE LOVE LOVE THAT!!! No pressure, I can just walk around and look, (YES!!), but if I need anything they are there ready to help in anyway!! No place is better or even comes close!! Keep up the fantastic, amazing, great work!!
The prices and the financing options are what keep me coming back. The sales staff are like jackals though. It's ridiculous trying to just shop without being stalked.
THE STORE IS JUST BEAUTIFUL!! EVERYONE IN THE STORE WERE EXTREMELY PATIENT AND PLEASANT. WE SPENT A LOT OF TIME JUST PLAIN LOOKING. THE WHOLE EXPERIENCE WAS GREAT!! OUR SALESLADY HOLLY JESS OP WAS GREAT! THANK YOU FOR HAVING THE MERCHANDISE SHADED.
I have been a repeat customer for over 20 years. I love it when I come in and Bryon Fooley knows me by first name. I just replaced my living room furniture and he was nothing but nice.
It would have been helpful to me if the salesperson had discussed the warranty conditions for Lady Americana mattresses at the time I made the decision to purchase this mattress (i.e., explain what non-prorated limited warranty means, and under what conditions the warranty would not be honored.)Reading those conditions following the sale is not as instructive as for the customer and the salesperson to discuss those conditions in detail. I would still rate the salesperson as outstanding, but I would have appreciated having a more thorough understanding of the warranty.
Awful Experience! Can a customer not just look around without being followed by salespeople? They are like vultures and they try to rush you. Please just let me look for 5 minutes without a pushy salesperson looking over my shoulder. I went in today looking for a rug and recliner. My wife and I purchased a rug but we decided to leave after being relentlessly pursued by the salesman. Mathis Brothers is very much a high pressure sales environment. I’d rather deal with a used car salesman than walk back into Mathis Brothers.
Your store was very clean. The sales lady was excellent and very knowledgeable. I only shop in your store for future and recommend it highly to everyone.
#1 Furniture store in OKC in my opinion. Great selections and prices.
We bought a Bradington Young chair three months ago from Mathis Brothers. B-Y is supposed to be the top of the line in leather recliners. This one was NOT. After three months we returned it to Mathis Brothers, and they gave us a full refund after we explained the problem. We have bought from them since they started business and will do so again. A satisfied customer in Western Oklahoma
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