Red River did an outstanding job
replacing my roof. From the initial assessment/quote through job completion everything was done in a very professional manner. The best part was how well they cleaned up after the job. I highly recommend Red River.
Overall I was very satisfied with my
experience with Red River Roofing. Specifically, I'd like to commend my salesman Matt Parks on making me feel at ease with what could have otherwise been a stressfull process.
Red River Roofing and Matt were
excellent to work with. They were honest, timely and provided great customer service. They showed up on time and clean-up was stellar. I would highly recommend them- great experience!
There are so many roofing companies but
we chose to go with Red River Roofing because they are a long established business with a good reputation and most of all a local office. No fear of being unable to contact them if needed. Highly recommend our account manager, Matt Parks, who patiently walked us through the insurance claim process, thoroughly explained our new roofing system to us and answered any question we had. The installation crew arrived at sunrise and stayed until sundown in order to complete our roof in one day which meant less interruption for us. The crew worked very hard and were great at cleaning up any nails and construction debris.
I wanted to take a moment to include a
brief note to return with your Customer Evaluation Survey. I've been in the banking business for approximately 30 years and know the importance of delivering a service or product in a personal and professional manner. I want to compliment your company and most importantly the two individuals referenced above for their courteousness, professionalism, and expert knowledge of the available products and installation process. Josh worked with me as we attempted to get the best value with insurance funds available along with helping me hurdle some unfounded objections from my homeowners association based on the product we selected. Vincent stayed in touch with me every step of the way throughout the installation and assured that everything around our house was protected and left in the shape it was before his crew arrived. Both individuals answered all questions, provided their cell phone numbers and always responded immediately if I had any questions or concerns. Their kindness and professionalism was greatly appreciated. We're extremely happy with the look of our new roof and are completely assured that should we encounter any future problems, your staff will be extremely attentive to our concerns. Thanks again to Red River Roofing for making this a very satisfying experience.
Due to recent hail storm damage, our
shake shingle roof needed to be replaced. Red River Roofing was 1 of 4 roofing companies we contacted for estimates. Although they were not the cheapest, Red River Roofing was the most thorough and professional. Our options were explained to us in detail and every question was answered. Our new roof was installed in a timely fashion by a crew of expert roofers and the clean-up couldn't have been better! We feel we got the best value for our money and would recommend Red River Roofing to anyone.