Not so great....
Came here hoping to have a decent steak with a few friends.. Only to be disappointed. Awful steak and awful service equals a pretty terrible experience. Rude waitress and a rude manager..? what is this world coming too... I wish I could say better things about this place, as I know some of the other locations are quite good. Take your hard earned money somewhere else where they will cook you a good steak, and treat you like an actual customer.
foods good, except the steak..?.
Everything was great except for the food and the service and the atmosphere.. so nothing was that great, about the only good part was the waitress, she was helpful and quick to fill drinks and such. The ribeye steaks were awful cuts, mostly fat on all 3 of them. Sent one back for a fillet , which came to us very dry, as if someones squeezed all the juice out of it. Still got upcharged. Asked kindly to speak with the manager, and to my amazement, she was not helpful at all, and just proceeded to make excuse after excuse. Gave no refund or coupons for another visit, just told us that next time we should ask to inspect and choose a steak that isn't so fatty. This place has potential to be a great restaurant but they need to start ordering better cuts of meat, and do something about an unkind manager NIKKI.
Texas--themed barbecue chain provides carnivores with a family-friendly spot for a hand-cut steak or rack of tender ribs.. In Short With dozens of locations spread across most of the country, this faux-roadhouse chain has become a dependable spot for families in search of a casual spot for affordable steaks and down-home comfort fare. The playful menu is dotted with kid-friendly titles (chicken "critters," "road kill" chopped sirloin) and options (add caramel and marshmallow to a baked sweet potato for a dollar). In-house hand-cut steaks come in a plethora of cuts and sizes.